FAQ
Frequently Asked Questions
Everything you need to know about Auckland Wellness Centre — ACC coverage, services, pricing, hours, and our team.
Does Auckland Wellness Centre accept ACC?
Yes. Auckland Wellness Centre is a direct ACC registered provider for both Chiropractic and Acupuncture. You can register your ACC claim directly at our clinic — no GP referral required. This applies to any injury that occurred in New Zealand, including sports injuries, workplace accidents, and everyday accidents.
Do I need a GP referral to visit Auckland Wellness Centre?
No GP referral is needed. You can book directly with our Chiropractors or Acupuncturists and register your ACC claim on the same day. Call us on 09 600 1939 or book online anytime at booking.mananotes.co.nz/AWC.
Does ACC cover tourists, visitors, and people on work or student visas?
Yes. ACC coverage applies to everyone injured in New Zealand, regardless of visa status. Whether you are a permanent resident, temporary worker, international student, or visitor, you are entitled to ACC-funded treatment at Auckland Wellness Centre — as long as your injury occurred in New Zealand.
How much does ACC chiropractic treatment cost?
For ACC-covered chiropractic and Active Release Technique (ART) treatment:
- ACC Surcharge: NZD $40 per visit (initial and follow-up)
- Spinal Decompression (ACC): NZD $30 per session
For private (non-ACC) patients:
- Initial Consultation: NZD $105
- Follow-up: NZD $70
How much does ACC acupuncture cost?
ACC acupuncture at Auckland Wellness Centre is highly affordable:
- Senior TCM Practitioner (ACC): NZD $0–$10 per visit
- PhD Specialist — Dr. Robin Won (ACC): NZD $20 per visit ($10 for seniors aged 70+)
Private acupuncture rates start from NZD $80 for an initial consultation. See our full Pricing page.
What are Auckland Wellness Centre's opening hours?
We are open 7 days a week:
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 7:30 AM – 9:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 7:30 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 9:00 AM – 5:00 PM
How do I book an appointment?
You can book in three ways:
- Online (24/7): booking.mananotes.co.nz/AWC
- Phone: 09 600 1939 or 022 621 8826
- KakaoTalk: AWC2013 (한국어 상담 가능)
What makes Auckland Wellness Centre different from other North Shore clinics?
Auckland Wellness Centre is North Shore Auckland's only fully integrated wellness clinic, combining Chiropractic, Acupuncture, and Massage under one roof. Our key differentiators:
- NZ's Only Acupuncture Specialist — Dr. Robin Won (PhD, Sangji University, 26 years experience)
- Win Trac 100 — Advanced spinal decompression for non-surgical disc treatment
- TPI-Certified Golf Performance — Dr. Jun is a Titleist Performance Institute certified chiropractor
- Multilingual team — English, Korean, and Chinese consultations available
- Digital posture assessment with before-and-after tracking
- Chiropractic BioPhysics (CBP) — Structural correction, not just symptom relief
Can you treat disc herniation or bulging disc without surgery?
Yes. We offer non-surgical Spinal Decompression Therapy using the Win Trac 100 system — one of the most advanced technologies available in North Shore Auckland. This treatment is highly effective for:
- Disc herniation and bulging disc
- Sciatica
- Chronic lower back pain
Many of our patients have successfully avoided surgery through our comprehensive decompression protocol. ACC may cover part of the treatment cost.
What is Chiropractic BioPhysics (CBP) and do you offer it?
Chiropractic BioPhysics (CBP) is an advanced, evidence-based method focused on restoring the spine's natural alignment — not just relieving pain. It combines precise spinal analysis, targeted adjustments, and the Denneroll 3D Traction System to achieve lasting postural correction.
Our Principal Chiropractor, Dr. Michael Blandy, is experienced in CBP with 20 years of clinical experience at Auckland Wellness Centre.
Do you treat sports injuries and golf-related pain?
Yes. Dr. Jun is a TPI (Titleist Performance Institute) Certified chiropractor experienced in Active Release Technique (ART), which is specifically designed for sports injuries. He can:
- Analyse your golf swing and posture to identify root causes of pain
- Treat golf elbow, lower back pain, shoulder injuries, and more
- Develop a return-to-sport plan for athletes
ACC covers sports injuries — no GP referral required.
Who is Dr. Robin Won?
Dr. Robin Won is Auckland Wellness Centre's Specialist Acupuncturist and New Zealand's Only Acupuncture Specialist. His credentials:
- PhD in Traditional Chinese Medicine — Sangji University
- 26 years of clinical experience
- Member of KOMS (Korean Oriental Medical Society) and KOMSA (Korean Oriental Medical Society of Australasia)
- Specialist in Sa-am Acupuncture (사암침) — focused on internal organ balance and deep pain relief
- Consults in English and Korean
Do you have Korean-speaking or Chinese-speaking practitioners?
Korean-speaking practitioners: Dr. Robin Won, Dr. Jun, Minho (Mike) Lee, Dr. Brian Bae
Chinese (Mandarin)-speaking practitioners: Elaine Yang, Ada Zhong
All practitioners also consult in English.
What should I expect on my first visit?
Your first visit at Auckland Wellness Centre follows a structured 5-step process:
- Consultation — Your practitioner listens carefully to your health history and concerns
- Digital Posture & Nerve Assessment — Advanced technology captures your current posture for before-and-after tracking
- X-ray Analysis — If clinically indicated, an in-house X-ray provides a clear picture of your spine and joints
- Report of Findings — Your practitioner explains the results in plain, clear language
- Tailored Treatment Plan — A personalised care plan designed around your specific condition and goals
Where are you located and is there parking?
We are located at:
E2/27 William Pickering Drive, Rosedale, Auckland 0632
Conveniently accessible from Albany, Unsworth Heights, Greenhithe, Glenfield, Windsor Park, Pinehill, Takapuna, and Milford. Free on-site parking is available.
ACC가 무엇이고, 어떻게 신청하나요?
ACC는 뉴질랜드 사고 보상 제도입니다. 뉴질랜드에서 사고나 부상을 입으셨다면, 비자 종류와 관계없이 ACC 혜택을 받으실 수 있습니다. AWC에서 GP 없이 바로 ACC 등록이 가능합니다.
카이로프랙틱 ACC 본인부담금: $40
침술 ACC 본인부담금: $0–$20 (담당 원장님에 따라 상이)
예약: 09 600 1939 또는 카카오톡 AWC2013
한국어로 상담받을 수 있나요?
네, 가능합니다. 한국어 상담 가능한 원장님:
- 원 박사 (Dr. Robin Won) — 침구과 전문의, 상지대학교 박사, 경력 26년
- 준 원장님 (Dr. Jun) — 스포츠 및 디스크 전문 카이로프랙틱, TPI 골프 전문
- 이민호 원장님 (Mike Lee) — 한의학 전문, 경력 20년
- 배 원장님 (Dr. Brian Bae) — 카이로프랙틱, 자세 교정 전문
카카오톡: AWC2013 으로 편하게 연락 주세요.
디스크 수술 없이 치료받을 수 있나요?
네. AWC는 Win Trac 100 척추 감압 치료기를 보유하고 있습니다. 디스크 탈출증, 팽윤 디스크, 좌골신경통, 만성 요통에 효과적인 비수술 치료입니다. 많은 환자분들이 수술 없이 회복하셨습니다. ACC 적용 가능합니다 (본인부담금 $30).
Have more questions? We're here to help.
Book your appointment today — open 7 days, no GP referral needed.
Book Online Now Call 09 600 1939