ACC Registered Provider
No GP Referral Required
Open 7 Days
Unit E2, 27 William Pickering Drive, Rosedale

Last clinically reviewed: May 2026 by , Doctor of Chiropractic, NZ College of Chiropractic Graduate, ACC-registered. Reviewed for clinical accuracy against current peer-reviewed evidence (Bryans et al., 2014, J Manipulative Physiol Ther).

Cervical traction for neck pain at Auckland Wellness Centre, North Shore
Seated cervical traction at Auckland Wellness Centre, one option within a neck pain plan that also covers adjustment, soft tissue work, acupuncture, and home exercise.

Quick Answer

What is the best treatment for neck pain in Auckland?

At Auckland Wellness Centre on the North Shore, we treat neck pain through chiropractic adjustment, sports acupuncture, and targeted rehabilitation. Our approach addresses the biomechanical root cause (upper-thoracic mobility, postural pattern, shoulder blade alignment) rather than just the symptom. ACC patients pay a co-payment per session and no GP referral is required.

Fees

What it costs

The same fees apply at Rosedale and Milford. ACC covers injury-related care and our chiropractors lodge the claim for you.

Service With ACC Private
Chiropractic initial consultation $40 $105
Chiropractic follow-up $40 $70
Acupuncture initial consultation $0 to $20 $80
Spinal decompression session $30 $50

Full price list on our pricing page.

Understanding Neck Pain

Common Causes of Neck Pain We Treat

Neck pain rarely starts at the neck alone. The underlying cause is usually a combination of forward-head posture, upper-thoracic stiffness, shoulder blade dysfunction, or accumulated screen-time stress. Identifying the root cause is what separates lasting recovery from temporary relief.

Most Common

Can't Turn Head in the Morning

Sharp one-sided neck pain and limited rotation on waking. Often from sleeping posture, pillow height issues, or accumulated upper-trap tension. Common in patients with desk-based work.

ACC Covered

Whiplash & Cervical Strain

Sudden neck stiffness after a motor vehicle accident, rugby tackle, or sudden movement. Whiplash injuries are ACC-eligible and respond well to combined chiropractic and acupuncture care.

ACC Covered

Cervicogenic Headache & Tension

Headaches that start at the base of the skull and radiate forward, often with neck stiffness. Chiropractic manipulation has evidence (Bryans et al., 2014) for cervicogenic headache relief.

Conservative Care

"Tech Neck" & Postural Pain

Persistent neck and upper-back pain from prolonged screen time and forward-head posture. Conservative care addresses both the symptom and the postural pattern driving it.

Our Difference

Why North Shore Patients Choose AWC for Neck Pain

Most clinics treat neck pain with adjustments or acupuncture alone. We combine modalities under one roof, chiropractic, sports acupuncture, and rehabilitation, for a more complete biomechanical approach.

Integrated Modalities

Chiropractic, sports acupuncture, and rehabilitation under one roof, allowing your care team to combine treatments instead of working in silos.

ACC Registered

No GP referral required for neck injuries. Whiplash, work-related neck strain, and accident-related neck pain fully assessed for ACC eligibility at your first visit.

Multilingual Care

Korean and Chinese-speaking practitioners available for neck pain consultations, serving North Shore's diverse community.

Open 7 Days a Week

Same-week appointments available. Free parking on-site. Wheelchair accessible. Two minutes off Albany Expressway.

From Our Clinical Team

Why we don't recommend immediate imaging or strong medication

Cervical traction frame and pulley system used for neck care
The frame is bolted to its base and the load is set by the practitioner. Sessions are short, and the seat position is adjusted so the neck stays neutral.

In our clinical experience treating neck pain in North Shore Auckland, we've seen a clear pattern: conservative care produces meaningful improvements when applied early. The 2014 systematic review in J Manipulative Physiol Ther (Bryans et al.) showed cervical spinal manipulation provides meaningful relief for neck pain and cervicogenic headache, and the ACC Clinical Pathway explicitly recommends conservative management before more invasive options.

At AWC, every neck pain case follows our three-step integrated approach: (1) Biomechanical assessment to identify the root cause, we examine cervical alignment, upper-thoracic mobility, shoulder blade function, and postural patterns. (2) Targeted intervention combining chiropractic adjustment, sports acupuncture, cervical spinal decompression, and rehabilitation under one roof. (3) Functional rehabilitation with home exercises to prevent recurrence. This integrated model is what separates lasting recovery from temporary relief.

- The clinical team at Auckland Wellness Centre

Your Neck Care Team

Your Multi-Modality Care Team

Chiropractors and acupuncturists working together at one clinic, registered with their respective NZ professional bodies.

Dr. Jun Chung

Principal Chiropractor

FounderNZCCARTTPI

NZ College of Chiropractic Graduate, Registered with the Chiropractic Board of New Zealand. Founded AWC in 2013. Specialises in cervical assessment, whiplash injuries, and posture-driven neck pain.

Brian Bae

Chiropractor

NZCCKorean

NZ College of Chiropractic Graduate, Registered with the Chiropractic Board of New Zealand. Korean-speaking. Focuses on conservative neck care, cervicogenic headache, and "tech neck" rehabilitation.

Dr. Robin Won

Acupuncturist (PhD)

CMCNZ SpecialistPhD

Chinese Medicine Council of New Zealand, Specialist Scope (Registration #1926). NZ's only PhD-qualified acupuncturist with CMCNZ Specialist scope. Treats chronic neck tension and cervicogenic headache with focus on chronic pain pathways.

Mike Lee

Acupuncturist

ACC RegisteredSports

ACC Registered Treatment Provider. Specialises in sports-related neck injuries, whiplash recovery, and work-related cervical strain.

ACC Coverage

Neck Injuries Are ACC Covered

If your neck pain resulted from a motor vehicle accident, sport, fall, or workplace incident, ACC covers most of the treatment cost. No GP referral required. We handle the ACC paperwork at your first visit.

Learn About ACC Coverage →

Neck Treatment Across North Shore

Serving Albany, Takapuna, Glenfield & All of North Shore

Located just 2 minutes off the Albany Expressway with free on-site parking, we frequently welcome patients driving from across North Shore Auckland for neck pain treatment. Wheelchair accessible, EFTPOS & bank transfer accepted.

Rosedale Our Location Albany Pinehill Oteha Unsworth Heights Greenhithe Glenfield Wairau Valley Takapuna Milford Forrest Hill Sunnynook Mairangi Bay Browns Bay Birkenhead Beach Haven Northcote Devonport

Common Questions

Neck Pain Treatment FAQ

Do I need a GP referral for neck pain treatment?
No. ACC chiropractic, sports acupuncture, and physiotherapy in NZ do not require GP referral for neck injuries. Book directly with us and we'll handle the ACC paperwork at your first visit.
How long does it take for neck pain to improve with chiropractic care?
Recovery timelines vary by cause. Mechanical neck strain often improves within the first 1-3 sessions, while whiplash or chronic cervicogenic patterns may take longer. We re-assess regularly to ensure your care plan is working.
Is chiropractic safe after a whiplash injury?
Yes, when appropriately assessed first. We screen for red flags (cervical instability, severe neurological signs) and use gentle low-force techniques for acute whiplash. We coordinate with your GP if imaging is clinically indicated.
Can I avoid an MRI or specialist referral for neck pain?
Most neck pain resolves with conservative care and does not require imaging. We refer for MRI or specialist consultation only when red flags are present or progress is not as expected.
Is the clinic wheelchair accessible?
Yes. AWC Rosedale is wheelchair-accessible with ground-floor entry, accessible parking, and an accessible treatment room. Please let us know in advance if you need assistance.
Do you speak Korean or Chinese?
Yes. Korean and Chinese-speaking practitioners are available. Please request your preferred language at booking.

Visit Us

Auckland Wellness Centre, Rosedale and Milford

The same treatments run at both North Shore clinics. Free parking on-site. Wheelchair accessible at Rosedale. EFTPOS, debit, and bank transfer accepted.

Rosedale

Unit E2, 27 William Pickering Drive
Rosedale, Auckland 0632

Phone: 09 600 1939

Opening hours

Monday 9:00am – 7:00pm
Tuesday 7:00am – 9:00pm
Wednesday 9:00am – 7:00pm
Thursday 7:00am – 7:00pm
Friday 9:00am – 7:00pm
Saturday 9:00am – 5:00pm
Sunday 9:00am – 5:00pm
Get directions

Milford

177B Shakespeare Road
Milford, Auckland 0620

Phone: 09 281 3687

Opening 27 August 2026. Hours will match Rosedale and are confirmed at launch.

About the Milford clinic

Get directions

Start Your Neck Recovery Today

Same-week appointments available. ACC accepted. No GP referral required.

Book a Practitioner Directly

Practitioners who commonly see this concern

ACC-accredited · No GP referral required · Same-week appointments usually available